Stay Safe on IbomMarket
Your safety is our top priority. Follow these guidelines for secure transactions.
Remember: If it seems too good to be true, it probably is!
Scammers often use unbelievably low prices to lure victims. Always verify before transacting.
Meeting Safely
Meet in public places
Banks, police stations, shopping malls, and busy markets are ideal meeting spots.
Meet during daylight hours
Avoid evening or night meetings. If unavoidable, ensure the location is well-lit.
Bring someone with you
Especially for high-value transactions. Let others know where you're going.
Never invite strangers to your home
Don't share your home address or go to a stranger's home alone.
Inspecting Items
Always inspect before paying
Check the item thoroughly. Test electronics, try on clothes, verify authenticity.
Verify documents for vehicles/property
Check vehicle papers, property documents. Verify with relevant authorities if needed.
Compare with listing photos
Make sure the item matches what was advertised. Look for signs of damage or wear.
Don't pay for items you haven't seen
Avoid advance payments to unknown sellers. Pay only after inspection.
Payment Safety
Use secure payment methods
Bank transfers with receipts, mobile money with confirmation. Avoid cash for high-value items.
Get receipts for all transactions
Request a receipt or proof of purchase. Take photos of the transaction.
Never send money before receiving the item
Scammers often ask for "shipping fees" or "deposits" upfront. This is a major red flag.
Beware of overpayment scams
If a buyer sends more than the asking price and asks for a refund, it's likely a scam.
Safe Communication
Keep communication on the platform
When possible, use our messaging system. It provides a record of your conversations.
Verify seller identity
Check for verified badges, reviews, and established seller history.
Don't share sensitive information
Never share BVN, bank PINs, passwords, or OTPs with anyone.
Account Security
Use a strong password
Combine letters, numbers, and symbols. Don't reuse passwords from other sites.
Verify your email and phone
This helps protect your account and enables account recovery.
Log out on shared devices
Always log out when using public or shared computers.
Tips for Sellers
Use your own photos
Take clear, real photos of your actual items. Don't use stock photos.
Be honest in descriptions
Accurately describe item condition, defects, and specifications.
Confirm payment before releasing items
For bank transfers, verify the money is in your account before handing over items.
Reporting Suspicious Activity
If you encounter a scam or suspicious activity:
- Click the "Report" button on the listing or user profile
- Email us at: safety@ibommarket.com
- Report to local police if you've been defrauded
We investigate all reports and take action to protect our community.
In Case of Emergency
If you're in immediate danger, contact local authorities immediately.