Cookie Policy

Last Updated: March 27, 2026

What Are Cookies & Similar Technologies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit websites. IbomMarket, operated by Ibom Market Global Limited, uses cookies and similar technologies (including local storage, session storage, service workers, and device identifiers) to provide, secure, and improve our platform.

This Cookie Policy explains what cookies and similar technologies we use, why we use them, and how you can manage your preferences. This policy should be read together with our Privacy Policy.

Types of Cookies & Storage We Use

Essential (Strictly Necessary)

Required for the platform to function. Cannot be disabled.

  • Authentication session tokens (HttpOnly cookies for secure login)
  • CSRF protection tokens to prevent cross-site request forgery
  • Supabase authentication cookies for database session management
  • Firebase authentication tokens for identity management
  • Cookie consent preferences (to remember your cookie choices)
  • Security tokens for rate limiting and bot detection
  • Google reCAPTCHA cookies for bot prevention on forms and login
  • Shopping cart and checkout session data
  • Monnify payment SDK session data during payment processing

Functional

Enhance your experience and remember your preferences. Can be disabled, but some features may not work properly.

  • Language and region preferences
  • Dark/light theme preference (stored in local storage)
  • Recently viewed products (stored in local storage)
  • Saved search filters and sort preferences
  • Notification preference cache
  • Map view preferences and last-known location
  • Onboarding progress and UI dismissals
  • Cloudinary image delivery optimisation cookies

Analytics & Performance

Help us understand how you use our platform and identify issues. Only active with your consent.

  • Google Analytics cookies for page views, navigation patterns, and feature usage statistics
  • Sentry error tracking cookies for crash reports, error diagnostics, and performance monitoring
  • Product impression and interaction tracking (views, clicks, saves)
  • Search query analytics (aggregated, not personally identifiable)
  • Firebase Analytics cookies for app usage patterns and engagement metrics
  • Page load time and performance metrics

Marketing & Advertising

Used for personalised content and advertising (with your explicit consent only).

  • Interest-based advertisement personalisation
  • Social media sharing and interaction features
  • Referral and affiliate tracking cookies (for marketer attribution)
  • Campaign effectiveness measurement
  • Promotional content personalisation

Local Storage & Other Technologies

In addition to cookies, we use the following browser storage technologies:

  • Local Storage: Stores your theme preference, cookie consent choices (365-day expiration), recently viewed items, draft listing data, and cached search results. Data persists until manually cleared
  • Session Storage: Stores temporary data for your current browsing session (e.g., checkout progress, search context). Cleared when you close the browser tab
  • Service Workers: Used for Progressive Web App (PWA) functionality, including offline page caching, background sync, and push notification delivery via Workbox
  • IndexedDB: Client-side database used for caching larger datasets (e.g., product catalogues for offline browsing)
  • Device Identifiers: On mobile apps, device identifiers provided by the operating system may be used for push notifications and analytics

Third-Party Cookies & Services

The following third parties may set cookies or access data through our platform:

ProviderPurposeCategory
Google AnalyticsUsage analytics and traffic measurementAnalytics
Google Auth / One-TapSocial sign-in authenticationEssential
Google reCAPTCHA EnterpriseBot detection and abuse preventionEssential
SupabaseAuthentication and database sessionEssential
FirebaseAuthentication, push notifications, analyticsEssential / Analytics
CloudinaryImage hosting and delivery optimisationFunctional
MonnifyPayment processing SDKEssential
SentryError tracking and performance monitoringAnalytics

Each third party has its own privacy and cookie policies. We encourage you to review these policies. Links to their respective privacy policies are available upon request.

Managing Your Preferences

Our Consent Banner

When you first visit IbomMarket, you will see a cookie consent banner. You can:

  • Accept all cookies
  • Accept only essential cookies (rejecting analytics and marketing)
  • Customise your preferences by category
  • Withdraw or change consent at any time from your account settings or the Compliance Hub

Your consent choice is stored for 365 days using our consent persistence system. Analytics and marketing cookies are blocked until you give affirmative consent.

Browser Settings

Most browsers allow you to control cookies through their settings:

  • View, manage, and delete stored cookies
  • Block all cookies or cookies from specific domains
  • Enable "Do Not Track" requests (note: not all services honour DNT signals)
  • Clear local storage and session storage data

Mobile App Settings

On mobile devices, you can manage tracking preferences through your device settings (e.g., "Limit Ad Tracking" on iOS, "Opt out of Ads Personalisation" on Android). You can also manage push notification permissions and location access in your device's app settings.

Impact of Disabling Cookies

If you disable or delete cookies and related technologies:

  • You may need to log in every time you visit (session cookies)
  • Your theme, language, and display preferences will reset
  • Recently viewed items and saved searches may be lost
  • The PWA may not function offline
  • Some security features (e.g., "remember this device") will not work
  • Essential cookies cannot be disabled; the platform requires them to function

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable laws. Material changes will be communicated by updating the "Last Updated" date and, where appropriate, via in-app notification or email. Where new cookie categories are introduced, we will request fresh consent.

Questions?

If you have questions about our use of cookies and tracking technologies, please contact us at privacy@ibommarket.com or our Interim Data Protection Officer (Samson Simeon) at dpo@ibommarket.com.